The Gold Lounge

The Gold Lounge is one of the newest additions to Nektan’s burgeoning network of online casinos. With an extensive range of games, it seems that this newly-launched operator has plenty going for it. So what about the design? Unlike many Nektan third-party casinos, the Gold Lounge doesn’t feature a splash/landing page for non-registrants. Instead visitors are directed straight to the familiar Nektan game lobby, with its sortable menu and thumbnail grid layout.

While off-putting for players looking for a spot of variety, the tried-and-trusted, sortable menu is actually pretty useful. Games can be filtered according to theme and provider as well as pay-out and volatility. This may not seem like a big deal. But for hardcore games, this kind of functionality means a lot.

A colourful, well-rendered background, presumably relating to the Gonzo’s Quest welcome promotion, goes some way in differentiating the Gold Lounge from its many sister sites.

Game Selection

You’ll be able to enjoy a comprehensive range of online slots such as Action Bank, Aloha Cluster Pays, Danger High Voltage. Nektan’s standard suite of progressive jackpots is also present and includes the immensely popular Divine Fortune as well as variants from IGT’s Mega Jackpot series such as Cleopatra and Wolf Run.

Welcome Promotion

As far as Nektan allurements go, Gold Lounge’s welcome offer is fair-to-middling. New registrants who make a minimum deposit of £10 are entitled to a £400 bonus and 150 spins on the site’s heavily promoted slot game, Gonzo’s Quest.

• First Deposit – 100% match up to £100 + 50 Spins on Gonzo’s Quest
• Second Deposit – 100% match up to £100 + 50 Spins on Gonzo’s Quest
• Third Deposit – 50% match up to £200 + 50 Spins on Gonzo’s Quest

To make up for a low-ish £400 bonus, an extra 150 spins have been thrown in which goes some way in compensating – many Nektan casinos limit their free spin incentives to 100. However, you’ll have just seven days to satisfy the 40x wagering rules for the bonus and spins.

Cashier Options

The standardised raft of payment options are in place such as Neteller, PaysafeCard, Skrill and Trustly. Pay-by-phone option Boku is also available although be aware – you’ll be charged a 15% fee for making mobile deposits.

Customer Support

Gold Lounge uses Nektan’s customer help platform to offer live and telephone support on a 24-hour basis. An email address has also been provided as well as a postal address for gamers who’ve got a desperate urge to pen a letter of compliment or complaint.

In spite of the homogenised lobby format, Gold Lounge does at least feature a certain amount of customisation and renders well across most devices. That it uses the same navigational functionality present on hundreds of other Nektan casinos will be appealing to some, off-putting to others. Thankfully, the addition of 150 free spins adds a certain gleam to an otherwise dull welcome promotion. And as usual, game variety is outstanding.

Summary/Additional Information

• VIP Scheme – None
• Deposit Processing Times – Instant
• Deposit Fees – Free apart from Boku Mobile Deposits (15%)
• Withdrawal Fee – Yes, for withdrawals below £30
• Maximum Withdrawal – £2000
• Withdrawal Processing Times – Up to 72 Hours
• Customer Support Availability – 24 Hours a Day

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